FAQ
Frequently Asked Questions (FAQs)
1. What is Juice N’ Go?
Juice N’ Go is a fresh juice bar and lifestyle brand offering made-to-order juices, wellness shots, and exclusive merch. We focus on high-quality, nutrient-packed products to help you fuel your day—naturally.
2. Are your juices pasteurized?
No. None of our products are pasteurized. We keep our juices raw and unprocessed to preserve their superior nutritional value and deliver the freshest possible product.
3. Are your products made fresh?
Yes! All of our products are made fresh to order to ensure quality and taste. We do not use pre-made batches or store shelf products.
4. How long does it take to receive my order?
We typically prepare and ship orders within 2–3 business days, depending on volume. You’ll receive a shipping confirmation as soon as it’s on the way, and a email when your order is ready for pickup.
5. What’s in your cold press juices?
Our drinks are made with 100% real fruits, vegetables, and natural add-ons. No added sugars, no preservatives, and no artificial ingredients—ever.
6. Do you offer juice cleanses?
Yes! We offer 1-day, 3-day, and 5-day juice cleanses. All cleanse packages are made fresh to order and shipped accordingly. Find them under our Cleanse section.
7. Where are you located?
We’re based in 114 Dekalb Av, Brooklyn and proudly serve the community through our juice bar and online store.
8. Do you offer vegan or gluten-free options?
Most of our menu is naturally vegan and gluten-free. Check the product descriptions or ask us if you have any specific dietary concerns.
9. Do you offer delivery or pickup?
Yes! You can order for pickup at our Dekalb location or choose shipping at checkout for delivery.
10. How long do your juices last?
Our juices are best enjoyed within 7-10 days of delivery when refrigerated. Since they are raw and not pasteurized, they must be kept cold.
11. Can I place a bulk or group order?
Yes! For group events, meetings, or catering, please contact us directly to arrange custom bulk orders.
12. What payment methods do you accept?
We accept all major credit/debit cards, Apple Pay, Google Pay, and Cash App both online and in-store.
13. How can I contact you?
You can email us at info@juicengo.com or use the Contact Us form on the site. We usually respond within 24 hours.